Privacy Policy

Last updated: 18.05.26

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At Chaotic Cherry, we are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, and store your information when you visit our website or make a purchase.

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1. Who we are

Chaotic Cherry is an online alternative gift shop based in the United Kingdom, selling clothing, gifts, accessories, books, and related products.

If you have any questions about this policy, you can contact us at: info@chaoticcherry.co.uk

 

2. What information we collect

We may collect the following information when you use our website:

• Name

• Email address

• Billing and shipping address

• Phone number (if provided)

• Payment information (processed securely via third-party providers)

• Order history

• Website usage data (such as pages visited or items viewed)

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3. How we use your information

We use your information to:

• Process and fulfil your orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Send updates or marketing emails (only if you opt in)

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4. How we store your data

Your data is securely stored through Wix and trusted third-party payment providers.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

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5. Sharing your information

We only share your data with trusted services necessary to run our business, such as:

• Payment processors (e.g. Wix Payments, PayPal, Stripe)

• Shipping and delivery providers

We never sell your personal data.

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6. Cookies

Our website uses cookies to:

• Improve site performance

• Analyse visitor behaviour

• Enhance your shopping experience

You can disable cookies in your browser settings if you prefer.

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7. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request corrections to your data

• Request deletion of your data (where legally possible)

• Opt out of marketing communications at any time

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8. Data retention

We only keep your personal data for as long as necessary to:

• Process orders

• Meet legal and tax obligations

• Provide customer support

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9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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10. Contact us

If you have any questions about this Privacy Policy or your data, please contact:

Chaotic Cherry
Email: info@chaoticcherry.co.uk